Common Questions

You can register for Splashbox by clicking on the Request Credentials link on the home page. Customer service will review your request, and if you're an existing customer an account will be created for you. Upon creation of your account you will receive an email with a link to create a password for accessing Splashbox. When your account is created customer service will assign buildings which you own or manage to your account so that you can view relavent tank records.
If you forget your password you can reset it here. Enter your email address and you'll receive an email with a customized secure link to reset your password.
Splashbox manages three types of reports - tank cleaning reports, inspection reports, and water quality reports. To download a report simply click on the pdf report icon - next to the report date. The specific report will open in a new browser window or be downloaded.
If a buiding that you own or manage is not showing up on your account, please contact customer service at 718-729-4900.